Lena Savoie
Uber Eats offers alcohol delivery in select cities across Canada and the US. Alcohol delivery is fully optional, and opting in or out won't affect your ability to receive regular food delivery requests. To opt in, you can contact Uber Support at help.uber.com, and if you change your mind, you can opt out at any time by contacting the same support channel. It is important to note that there are strict guidelines around delivering alcohol, including checking the customer's ID and ensuring they are not intoxicated, as delivering alcohol to individuals under the legal drinking age or who appear intoxicated can result in penalties.
| Characteristics | Values |
|---|---|
| Opting in to deliver alcohol | Fully optional and won't affect your ability to receive ordinary food delivery requests |
| Opting out of delivering alcohol | Possible at any time by contacting the Support team at help.uber.com |
| Cancelling an alcohol delivery | Possible by cancelling before pickup |
| Delivering alcohol to intoxicated individuals | Illegal and can result in penalties |
| Delivering alcohol to prohibited locations | Illegal |
| Acceptable IDs | U.S. driver's license, passport (U.S. or international), U.S. state ID, U.S. military ID, Canadian driver's license, Canadian passport, Canadian identity card |
| Validating IDs | Check the ID's expiration date and that the person matches the photo on the ID |
| Alcohol delivery availability | Available in select cities across Canada and the U.S. |
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What You'll Learn
Opting in to deliver alcohol on UberEats is optional
Opting in to deliver alcohol on UberEats is entirely optional. UberEats delivery drivers are not required to deliver alcohol and can opt out of alcohol deliveries at any time. If you decide to opt in to deliver alcohol, you will still receive regular food delivery requests, and opting in will not affect your ability to receive these requests. However, if you are uncomfortable delivering alcohol, you can choose not to do so without any repercussions.
To opt out of delivering alcohol on UberEats, you can contact Uber Support through the app or by visiting help.uber.com. You can continue to accept non-alcohol orders from merchants, and alcohol orders will be hidden from your view. You can also decline specific orders that include alcohol by cancelling before pickup.
It is important to note that delivering alcohol comes with certain responsibilities and legal requirements. In some regions, such as New York, you may need a copy of the company's license to deliver alcohol. Additionally, it is illegal to deliver alcohol to individuals under the legal drinking age or those who appear intoxicated. Proper identification, such as a valid government-issued photo ID, must be presented by the recipient to ensure they are of legal age.
UberEats has guidelines in place to ensure the safe and responsible delivery of alcohol. These guidelines include checking for signs of intoxication, verifying the recipient's identity, and ensuring delivery only to permitted locations, such as private residences or offices. It is the delivery driver's responsibility to adhere to these guidelines and comply with local laws and regulations regarding alcohol delivery.
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You can opt out of alcohol delivery at any time
Uber Eats offers its users the option to deliver alcohol to customers. However, it is not mandatory for drivers to opt for alcohol delivery. Uber Eats drivers can choose to opt out of alcohol delivery at any time.
If you are an Uber Eats driver and you no longer wish to deliver alcohol, you can stop alcohol deliveries by contacting Support at help.uber.com. You can write into support through the app or visit the website. You will still see and be able to deliver non-alcohol items from merchants, but alcohol will be hidden from your app.
If you have accepted an order that includes alcohol and you would prefer not to deliver it, you can simply cancel the order before pickup. Be sure to check if the customer is intoxicated. If they are, you can mark it in the app and inform them that you cannot deliver the alcohol.
You can also opt out of alcohol delivery by not accepting orders from liquor stores. If you occasionally get a restaurant order that includes alcohol, you can choose to deliver it, but you are not obligated to do so.
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You must check the customer's ID and ensure they are sober
Uber Eats drivers have the option to deliver alcohol, and it is up to the driver whether they want to deliver these orders. If you are an Uber Eats driver and you want to deliver alcohol, there are a few things you need to do to ensure you are complying with the law and Uber's policies. Firstly, you must check the customer's ID to ensure they are over the legal drinking age, which is 21 in the US. Acceptable forms of ID include a US driver's license, a passport (US or international), a US state ID, or a US military ID. It is important to be vigilant for counterfeit or altered IDs, and if you suspect the ID is not valid, you can manually enter the ID information into the app to initiate a return.
In addition to checking ID, you must also ensure that the customer is not intoxicated. Uber Eats provides some guidance on signs to look out for that may indicate a customer is intoxicated, but it does not specify what these signs are. However, there are some general signs that can indicate intoxication, such as slurred speech, unsteady gait, or impaired coordination. If a customer appears to be intoxicated, you should not deliver alcohol to them. Instead, mark it in the app and inform the customer that you cannot complete the delivery.
It is important to note that delivering alcohol to individuals under 21 or who appear intoxicated is illegal and can result in penalties. You should also be aware of prohibited locations, such as schools, parks, and facilities operated by the Department of Veterans Affairs, and never deliver alcohol to these locations. By following these guidelines, you can help ensure that you are delivering alcohol responsibly and in compliance with the law.
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Alcohol can only be delivered to certain locations
Uber Eats drivers have the option to deliver alcohol, but this is entirely up to them and won't affect their regular food delivery requests. They can opt out of alcohol deliveries at any time by contacting Support. If an order includes alcohol and the driver does not wish to deliver it, they can simply cancel before pickup.
When delivering alcohol, it is the responsibility of the driver to ensure that they are complying with local laws. Alcohol can only be delivered to certain locations, and it is illegal to deliver alcohol to public places such as schools, parks, and facilities operated by the Department of Veterans Affairs. Alcohol can only be delivered to places where alcohol can be consumed, such as a private residence or an office.
Before completing the delivery, drivers must check the customer's ID to ensure they are of legal drinking age. This can be done by scanning the ID or entering the information manually. If the ID does not match the customer or is invalid, drivers must return the alcohol and may be charged a restocking fee.
It is also important for drivers to be aware of signs of intoxication. Delivering alcohol to individuals who appear intoxicated is illegal and can result in penalties. If a customer appears intoxicated, drivers should mark it in the app and inform them that they cannot deliver the alcohol.
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You can browse alcohol delivery options in your city on the app
Uber Eats is available in hundreds of cities worldwide, and you can browse alcohol delivery options in your city on the app. To do this, enter your delivery address, and you'll be able to browse your options and find a place from which to order alcohol delivery online. Your alcohol delivery options may vary depending on where you are in a city.
If you're a delivery driver, opting in to deliver alcohol is fully optional and won't affect your ability to receive ordinary food delivery requests. You can opt out of receiving alcohol delivery requests at any time by contacting the Uber support team. If you're already on your way to deliver alcohol and you have any concerns about the person's age, the validity of the ID, or the sobriety of the customer, do not complete the delivery. Cancel the trip, and the app will prompt you to return the alcohol to the restaurant or store.
For customers, it's important to note that you are responsible for observing local laws around where you can consume or possess alcohol. Data in connection with your purchase of alcohol through Uber Eats may be shared by Uber and/or the merchant with governmental authorities to satisfy requirements under applicable laws, regulations, or operating licenses.
For drivers, it's crucial to follow the guidelines for alcohol delivery. This includes verifying the customer's identity and age, ensuring they are sober, and not delivering to prohibited locations like schools or parks.
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Frequently asked questions
You can opt in to deliver alcohol on UberEats by contacting the Support team at help.uber.com.
You must verify the customer’s identity and age by checking their government-issued photo ID. You must also ensure that the customer is sober.
If a customer does not produce a valid ID, tap the “No Valid ID” button in your app, which will initiate a return trip.
