Lena Savoie
If you want to stop receiving alcohol delivery requests on Uber Eats, you can opt out through the app or by contacting Uber Support. To opt out through the app, go to Account > Shopping preferences > Opt out from seeing alcoholic beverages. If you want to disable alcohol deliveries but continue receiving other types of shopping orders, you may need to contact Uber Support at help.uber.com. Additionally, if you or someone you know is struggling with alcohol consumption or is underage, you can fill out a form to remove alcohol items from the Uber Eats app.
| Characteristics | Values |
|---|---|
| Opting out of alcohol deliveries | Go to Account > Shopping preferences > Opt out from seeing alcoholic beverages |
| Opting out of alcohol deliveries for drivers | Contact Support at help.uber.com |
| Acceptable forms of identification | U.S. driver’s license, Passport (U.S. or international), U.S. state ID, U.S. military ID, Canadian driver’s license, International passport, Canadian identity card |
| Age requirements | 21 in the U.S., 18 or 19 in Canada |
| Prohibited locations | Schools, parks, facilities operated by the Department of Veterans Affairs |
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What You'll Learn
Opting out of seeing alcohol on the Uber Eats app
If you are a customer who wants to opt out of seeing alcohol on the Uber Eats app, you can do so by going to "Account", then "Shopping preferences", and then selecting the option to "Opt out of seeing alcoholic beverages". Alternatively, if you or someone you know may be struggling with alcohol consumption or is under the legal drinking age, you can fill out a form to remove alcohol items from the app.
If you are a delivery driver, opting in to deliver alcohol is fully optional and will not affect your ability to receive ordinary food delivery requests. If you no longer wish to deliver alcohol, you can opt out of receiving alcohol delivery requests at any time by contacting the Support team at help.uber.com. If you are matched with a request that contains alcohol and you don't want to deliver it, you can cancel as you usually would by checking the items and cancelling before you get to the restaurant.
Please note that the above information may not apply to your specific situation, as the availability of alcohol delivery and the ability to opt out may vary depending on your location and the regulations in your area.
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Removing alcohol items from the Uber Eats app
If you want to remove alcohol items from your Uber Eats app, there are a few methods you can try. Firstly, you can opt out of seeing alcoholic beverages in your app by going to "Account", then "Shopping preferences", and finally selecting the option to opt out of seeing alcoholic beverages. This way, alcohol options will no longer appear in your app.
Alternatively, if you or someone you know is struggling with alcohol consumption or is underage, you can fill out a form to request the removal of alcohol items from the Uber Eats app. This form can be found on the Uber Eats website.
If you are a driver for Uber Eats and wish to stop delivering alcohol, you can opt out of receiving alcohol delivery requests at any time. Simply contact the Support team at help.uber.com, and they will assist you in making the necessary changes. You can also decline specific orders that include alcohol by cancelling them before pickup, but this method does not remove alcohol items from your app entirely.
Lastly, if you want to disable alcohol deliveries while still being able to make other types of deliveries, you can try contacting Uber and requesting that they disable alcohol deliveries specifically. This option may be granted for religious reasons, as some users have reported success with this approach.
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Cancelling alcohol deliveries as a driver
Uber Eats drivers have the option to cancel alcohol deliveries if they no longer wish to deliver alcoholic beverages. Here are the steps and guidelines to follow for cancelling alcohol deliveries as a driver:
Contact Uber Support:
You can contact Uber's Support team at help.uber.com and request to opt out of receiving alcohol delivery requests. This is a straightforward way to ensure you no longer receive these types of delivery requests.
Opt-Out in the Uber Eats App:
You can also choose to opt out directly in the Uber Eats app. Go to "Account," then "Shopping preferences," and finally, select the option to "Opt out from seeing alcoholic beverages." This will remove alcohol items from appearing in your app.
Religious or Personal Reasons:
If you are uncomfortable delivering alcohol for religious or personal reasons, you can inform Uber, and they should accommodate your request. Many drivers have reported success in opting out of alcohol deliveries by citing religious reasons.
Cancelling a Specific Alcohol Delivery:
If you are already matched with an alcohol delivery request and wish to cancel, you can do so before reaching the restaurant. Simply check the items and cancel as you would with any other delivery request. Remember that alcohol deliveries have specific requirements, such as ID verification and sobriety checks, and you are within your rights to cancel if these requirements are not met.
Prohibited Locations:
Always ensure that you do not deliver alcohol to prohibited locations, such as schools, parks, or facilities operated by the Department of Veterans Affairs. These guidelines are in place for legal compliance and your safety.
Remember that opting out of alcohol deliveries will not affect your ability to receive ordinary food delivery requests. You can choose to opt back in at any time, although some drivers have reported difficulties in doing so.
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Uber Eats alcohol delivery laws in Canada
Uber Eats allows alcohol delivery in Canada, but there are strict laws and guidelines in place to regulate this service. Firstly, it is illegal to deliver alcohol to anyone without a valid government-issued photo ID proving they are above the legal drinking age in their province. In all provinces except British Columbia, only one valid government-issued photo ID is required, whereas in British Columbia, a secondary piece of ID is also needed. The primary ID must include the customer's name, date of birth, and photo, and must be issued by a government agency.
Uber Eats drivers are responsible for checking the validity of the ID and ensuring that the person receiving the alcohol is sober. If there are any concerns about the customer's age, ID, or sobriety, the delivery should not be completed, and the alcohol should be returned to the merchant. It is also illegal to deliver alcohol to prohibited locations, such as schools, parks, and facilities operated by the Department of Veterans Affairs.
In terms of opting out of alcohol delivery as a driver, Uber Eats states that deciding to deliver alcohol is up to the driver and won't affect regular food delivery requests. Drivers can opt out at any time by contacting Uber Support. They can also decline specific orders that include alcohol by cancelling before pickup.
For customers who wish to opt out of seeing alcohol on the Uber Eats app, there is an option to do so in the app settings under "Shopping preferences". Additionally, if a customer or someone they know is struggling with alcohol consumption or is underage, they can fill out a form to remove alcohol items from the app.
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Uber Eats alcohol delivery laws in the US
Uber Eats has strict guidelines for alcohol delivery in the US to ensure compliance with local laws and promote responsible drinking. Firstly, Uber Eats drivers are prohibited from delivering alcohol to individuals under the age of 21, with valid government-issued photo identification required to verify the recipient's age. Acceptable forms of ID include a US driver's license, passport (US or international), US state ID, and US military ID. The ID must belong to the recipient, and the name and photo on the ID must match the person receiving the alcohol.
Uber Eats drivers are also trained to recognise signs of intoxication and are instructed not to deliver alcohol to individuals who appear intoxicated. If a customer seems intoxicated, drivers are advised to mark it in the app, inform the customer that they cannot deliver the alcohol, and return the order.
Additionally, there are restrictions on the locations where alcohol can be delivered. Uber Eats drivers are prohibited from delivering alcohol to certain locations, including schools, parks, and facilities operated by the Department of Veterans Affairs. These guidelines are in place to ensure legal compliance and promote responsible alcohol consumption.
To opt out of delivering alcohol, Uber Eats drivers can contact Uber Support and express their preference not to deliver alcohol. They can also decline specific orders that include alcohol before pickup without affecting their regular food delivery requests.
For Uber Eats users who wish to opt out of seeing alcohol options in the app, there is a setting to block alcoholic beverages from appearing. Users can go to "Account," then "Shopping Preferences," and opt out of seeing alcoholic beverages. This feature is useful for individuals who are under the legal drinking age or are struggling with alcohol consumption and prefer not to see alcohol-related content.
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Frequently asked questions
If you're a customer, you can opt out of seeing alcoholic beverages on your Uber Eats app by going to Account > Shopping preferences > Opt out from seeing alcoholic beverages. If you're a driver, opting in to alcohol delivery is fully optional and won't affect your regular food delivery requests. You can opt out of receiving alcohol delivery requests at any time by contacting Uber Support.
To block alcohol from appearing in your Uber Eats app, go to Account > Shopping preferences > Opt out from seeing alcoholic beverages.
If you or someone you know is struggling with alcohol consumption or is under the legal drinking age, you can fill out a form to remove alcohol items from the Uber Eats app.
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