Theo Nash
Uber Eats offers alcohol delivery in select cities across the world. Alcohol delivery is available via the Uber Eats app from Monday to Saturday from 10:00 a.m. to 10:00 p.m., and on Sundays from 10:00 a.m. to 9:00 p.m. To receive alcohol through Uber Eats, you must be 18 or older and present a valid government-issued photo ID, such as a driver's license or passport. Uber Eats delivery drivers are responsible for verifying the age and identity of the recipient and ensuring they are sober.
| Characteristics | Values |
|---|---|
| Availability | Alcohol delivery is available via the Uber Eats app on Monday–Saturday from 10:00 am–10:00 pm, and on Sunday from 10:00 am–9:00 pm. |
| Eligibility | To receive an alcohol order, you must be 18 or 21 years or older and provide an approved evidence of age document. |
| Valid IDs | Acceptable forms of ID include a US driver's license, passport (US or international), US state ID, US military ID, Canadian driver's license, international passport, and Canadian identity card. |
| Invalid IDs | IDs such as library cards, school IDs, or identification without a photo are not acceptable as a primary ID. |
| Sobriety | The customer must be sober. |
| Delivery location | Alcohol can only be delivered to places where alcohol can be consumed, such as a private residence or an office. It is illegal to deliver alcohol to public places such as a park, schools, or facilities operated by the Department of Veterans Affairs. |
| Opt-out option | Deciding to deliver alcohol is optional and will not affect regular food delivery requests. You can opt out of alcohol delivery at any time by contacting Uber Support. |
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What You'll Learn
Alcohol delivery availability and opt-in
Alcohol delivery is available via the Uber Eats app in select cities across Canada and the US. To check if alcohol delivery is available in your location, enter your delivery address. Alcohol delivery times vary depending on the city and the local bottle shop's delivery times. In Australia, for example, alcohol delivery is available on the Uber Eats App from Monday to Saturday from 10:00 am to 10:00 pm, and on Sunday from 10:00 am to 9:00 pm.
To receive an alcohol delivery, you will be required to produce an approved form of ID as evidence of age. This can be a government-issued photo ID, such as a driver's license, passport, or state ID. The ID will be scanned by the delivery person via their Uber Driver app. If the ID cannot be scanned, the delivery person will manually record your date of birth and the expiration date of your ID. Uber Eats collects this data for regulatory compliance purposes, including verifying your age. The image of your ID will be deleted from Uber's systems shortly after the information is extracted.
If you are a delivery person using the Uber Eats app and you wish to opt in to alcohol delivery, you can do so knowing that it will not affect your ability to receive ordinary food delivery requests. You can opt out of alcohol delivery at any time by contacting Uber Support. If you are matched with a request that contains alcohol and you do not want to deliver it, you can cancel the order before you get to the restaurant.
Please note that it is your responsibility as a delivery person to verify the customer's identity and age, and to ensure that the customer is sober. If you have any concerns about the validity of the customer's ID or their sobriety, do not complete the delivery. Cancel the trip, and the app will prompt you to return the alcohol to the store.
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Customer ID and age verification
Uber Eats requires customers to verify their age and identity before receiving alcohol deliveries. This process is mandatory and aims to ensure the recipient is of legal drinking age and is not intoxicated.
To verify their age, customers must provide a valid, government-issued photo ID, such as a driver's license, passport, or state ID. The ID must include the customer's name, date of birth, and photo, and it must be issued by a government agency. In some locations, such as British Columbia, a secondary form of ID is also required. Acceptable secondary IDs include a university or college student card, credit card, or bank card. The ID must be scanned by the delivery person through the Uber Driver app, although they can enter the information manually if scanning fails. Uber Eats does not currently accept digital forms of ID.
The information extracted from the scanned ID image is encrypted and used for regulatory compliance purposes, including verifying the recipient's age and identity. Uber Eats will delete the image from its systems shortly after extracting the necessary information.
If a customer fails to provide a valid ID, the delivery person will be unable to leave the alcoholic items with them. Instead, they will be prompted by the Uber Driver app to return the goods to the store, and the customer may be charged a restocking fee.
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Delivery locations
Uber Eats alcohol delivery is currently only available in select cities across Canada and the US. To find out if Uber Eats delivers alcohol to your location, enter your address into the app to explore the alcohol delivery options near you. Your delivery options may vary depending on where you are in a city.
In Canada, Uber Eats delivers alcohol to locations where alcohol can be consumed, such as a private residence or an office. It is illegal to deliver alcohol to public spaces such as parks. In British Columbia, customers must provide a government-issued ID and a secondary form of ID, such as a university card, credit card, or bank card. In other provinces, only one government-issued photo ID is required.
In the US, Uber Eats will not deliver alcohol to prohibited locations, including schools, parks, and facilities operated by the Department of Veterans Affairs. Customers must provide a valid photo ID to prove they are over the age of 21, and they cannot be intoxicated. Acceptable forms of ID include a US driver's license, US state ID, US military ID, or a passport (US or international).
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Customer sobriety
Uber Eats drivers are required to check that customers are sober before handing over an alcohol delivery. If a customer appears intoxicated, the driver must not complete the delivery. Instead, they should mark this in the app and inform the customer that they cannot deliver the alcohol.
There are several signs that a customer may be intoxicated, including slurred speech, incoherent or irrational behaviour, unsteady gait, bloodshot or glassy eyes, and the smell of alcohol on their breath. If a driver has any concerns about a customer's sobriety, they should not deliver the alcohol and should follow the same procedure as outlined above.
To ensure customer sobriety, Uber Eats drivers are required to verify the customer's identity and age by checking a valid government-issued photo ID. In most provinces, one valid government-issued photo ID is sufficient, such as a driver's license, passport, or state ID. However, in British Columbia, a secondary piece of ID is also required. The ID must include the customer's name, date of birth, and photo, and it must be issued by a government agency.
It is important to note that delivering alcohol to individuals who are intoxicated is illegal and can result in penalties for the driver. Drivers should also be aware of prohibited locations, such as schools, parks, and facilities operated by the Department of Veterans Affairs, where alcohol delivery is not permitted.
To place an alcohol order on Uber Eats, customers can enter their delivery address to browse nearby stores that offer alcohol delivery. They can then select a store, place their order, and provide valid identification upon delivery to ensure they are of legal drinking age and sober.
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Cancelling alcohol delivery
Cancelling an alcohol delivery on Uber Eats can be done for a variety of reasons. Firstly, if the customer appears to be intoxicated, the delivery person must decline the delivery. Signs of intoxication should be looked out for, and if the customer seems intoxicated, this should be marked in the app, and the customer should be informed that alcohol cannot be delivered to them. It is illegal to deliver alcohol to an intoxicated person, and doing so can result in penalties.
Secondly, the customer must present a valid government-issued photo ID to prove they are of legal drinking age. The ID must show the customer's name, date of birth, and photo, and be issued by a government agency. Examples include a driver's license, passport, state ID, or military ID. The delivery person should check the ID's expiration date and ensure it matches the person receiving the alcohol. If the customer does not have a valid ID, the delivery person should use the "No Valid ID" button in the app, which will initiate a return trip, and the customer will be informed that alcohol cannot be delivered without a valid ID.
In some regions, such as British Columbia, a secondary piece of ID is required, which can include a university card, credit card, or bank card.
If there are any concerns about the customer's age, the validity of their ID, or their sobriety, the delivery person should cancel the trip. The app will then prompt them to return the alcohol to the restaurant or store, and they will still receive payment for the entire trip.
Additionally, if a delivery person no longer wishes to deliver alcohol at all, they can opt out of receiving alcohol delivery requests at any time by contacting Uber Support. They can continue to receive ordinary food delivery requests, which will not be affected by their decision to opt out of alcohol delivery.
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Frequently asked questions
Alcohol delivery is available on the Uber Eats app on Monday to Saturday from 10 am to 10 pm, and on Sunday from 10 am to 9 pm. To sign up, enter your delivery address to browse the Alcohol delivery spots near you. You will need to produce an approved form of ID to verify that you are of legal drinking age.
Approved forms of ID include a valid government-issued photo ID, such as a driver's license, passport, state ID, or military ID. In British Columbia, a government-issued ID plus a secondary piece of ID with the customer's name, photo, or signature are required. Examples include a university or college student card, credit card, or bank card.
If you are unable to produce a valid ID, the delivery person will not be able to leave the alcoholic items with you and will be prompted to return the goods to the store. You may be charged a restocking fee.
