
Alcoholism in the workplace is a serious issue that can negatively impact productivity and office atmosphere, as well as an individual's health and relationships with coworkers. While an employee's decision to drink is their personal business, when it starts to interfere with their work, it becomes the employer's concern. It can be difficult to know how to approach an employee about their drinking, and it's important to remember that you are not responsible for diagnosing alcoholism. However, there are signs to look out for, such as attendance and performance issues, and changes in mood and behaviour. As an employer, you can take steps to protect your business while also trying to help the employee, such as offering time off for treatment and facilitating a supportive atmosphere.
| Characteristics | Values |
|---|---|
| Supervisor's role | To monitor work and on-the-job conduct of employees, assign and review work, set schedules, approve leave requests, and take disciplinary actions when necessary |
| Employer's role | Keep clear documentation of concerns, meet privately to discuss performance issues, assist the employee in getting help, and refer them to the company's employee assistance program (EAP) |
| Employee Assistance Programs (EAP) | Provide short-term counseling, assessment, and referral for alcohol and drug abuse problems, emotional and mental health issues, and other personal challenges |
| Signs of alcohol misuse | Smelling of alcohol, unsteady gait, bloodshot eyes, body shakes, falling asleep on the job, changes in mood and behavior, increased interpersonal conflict, neglecting responsibilities |
| Supportive strategies | Initiate compassionate and non-judgmental conversations, offer resources and support, encourage open discussions about substance use disorders, provide information about available resources |
| Legal considerations | Americans with Disabilities Act (ADA), Drug-Free Workplace Act of 1988, employer's right to prohibit alcohol use at the workplace, conduct drug tests, and enforce performance standards |
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What You'll Learn

Recognising signs of alcohol misuse
Behavioural changes are often a tell-tale sign of alcohol misuse. An employee may become belligerent, argumentative, or short-tempered, especially in the mornings or after weekends or holidays. They may also begin to isolate themselves more at work or avoid work-related events. Alcohol misuse can also lead to mood swings, irritability, and inappropriate behaviour, creating tension and conflict in the workplace.
Another sign of alcohol misuse is frequent absenteeism and tardiness. Employees with alcohol use disorders tend to miss a significant number of workdays per year due to alcohol-related issues. They may also be absent without explanation or permission for extended periods.
Declining work performance is also a common indicator of alcohol misuse. This can include a decrease in the quality and quantity of work, as well as frequent mistakes. Employees struggling with alcohol misuse may experience memory problems, difficulty concentrating, and reduced decision-making abilities, all of which can hinder their productivity.
Finally, there may be physical signs of alcohol misuse, such as hand tremors, which can be a withdrawal symptom, or the smell of alcohol on the employee's breath or clothing.
It is important to remember that the presence of any one of these signs does not necessarily indicate that an employee is an alcoholic. However, when there are performance and conduct problems coupled with multiple signs, it may be time to refer the employee to a support service or encourage them to seek treatment.
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Knowing your responsibilities as an employer
As an employer, you have a responsibility to handle issues related to alcoholic employees with care and professionalism. Here are some key points to keep in mind:
Understanding the Impact of Alcoholism
Recognize that alcoholism can negatively impact productivity, safety, and employee morale. It can lead to decreased productivity, increased absenteeism, and higher risks of accidents and injuries. It is also important to understand that employees struggling with alcohol may experience strained relationships with coworkers or isolate themselves. They may also be dealing with the emotional toll and financial burden of seeking support, as well as the associated shame and stigma of harmful alcohol use.
Knowing the Relevant Laws and Policies
Familiarize yourself with laws such as the Americans with Disabilities Act (ADA), which considers alcoholism a disability. Understand that employees with alcohol use disorders may be afforded certain protections under state and federal provisions. Additionally, be aware of other relevant laws and regulations concerning alcohol use in the workplace, such as the Drug-Free Workplace Act of 1988 and industry-specific regulations for law enforcement, transportation, and safety-sensitive positions.
Developing Clear Policies
Work with an HR expert to develop and review your company's policies on workplace intoxication. Ensure that your policies clearly outline the process and consequences for employees who drink on the job, how alcohol-related complaints will be handled, and whether your company follows a zero-tolerance or progressive discipline approach. Clear criteria should also be established for what constitutes "reasonable suspicion" of alcohol use.
Monitoring Employee Performance and Conduct
As a supervisor, you are responsible for monitoring the work and conduct of your employees. Look out for signs of alcohol misuse, such as changes in mood and behavior, poor performance, tardiness, or attendance issues. However, remember that many of these signs can also indicate other physical or mental health issues, and you are not responsible for diagnosing alcoholism.
Initiating Private Conversations
If you suspect an employee is struggling with alcohol use, hold a private meeting to discuss your concerns. Be specific about the behaviors you have observed and provide documented evidence. Express your concerns in a non-accusatory and compassionate manner, showing concern for the employee's well-being and the impact on their work. Avoid public discussions to maintain confidentiality and respect for the employee.
Offering Resources and Support
Provide information about available resources and encourage open conversations about substance use issues. Offer a leave of absence for addiction treatment if needed and communicate that drinking at work will not be tolerated. Assist the employee in getting help by referring them to the company's employee assistance program (EAP) or other support services.
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Initiating a conversation with the employee
Initiating a conversation with an employee about their alcohol consumption can be challenging, but it is important to approach the situation with compassion and non-judgment. Here are some steps and strategies to consider:
- Do Your Research: Take time to understand alcoholism and the signs of alcohol misuse before speaking with your employee. Educate yourself on the resources available for employees struggling with alcohol use, such as the company's employee assistance program (EAP) or other support services.
- Document and Gather Facts: Keep clear and detailed records of your observations and concerns. Note specific examples of behavioural changes, performance issues, or patterns of tardiness or absenteeism. Collect previous performance reviews, attendance records, and information on support options before initiating the conversation.
- Choose the Right Setting: Hold a private and confidential meeting with the employee in a comfortable and non-threatening environment. Ensure that the conversation takes place away from coworkers to maintain discretion and respect for the employee. Consider including an HR representative or another relevant party if you feel it is necessary or required.
- Express Concern and Care: Initiate the conversation by expressing your concern for the employee's well-being and work performance. Avoid using accusatory language or labelling the employee as an "addict." Instead, focus on specific behavioural changes and how they are impacting their work and personal life. You can say things like, "I've noticed some changes in your behaviour and wanted to check in. Is everything okay?" or "You've looked very tired recently. How are you feeling?"
- Provide Specific Examples: Share specific observations and facts related to their work performance and behaviour. For instance, you can say, "You've been late to work eight times this month, and each time, you've seemed unprepared for your shift." Make sure to maintain a questioning and open-minded tone, giving the employee the opportunity to share their perspective.
- Offer Support and Resources: Collaborate with the employee to find solutions and offer them access to resources and support systems. Provide information about the company's employee assistance programs, counselling services, or external support groups. Work together to develop an action plan that addresses their specific needs and helps them improve their performance and conduct.
- Follow Up: After the initial conversation, maintain regular check-ins with the employee to show your continued support. Discuss their progress, offer encouragement, and address any challenges they may be facing in their recovery journey.
Remember, the goal is to create a safe, non-judgmental space for the employee to share their struggles and seek help. By initiating these conversations early and approaching them with empathy, you can help the employee address their alcohol misuse and improve their overall well-being and job performance.
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Referring the employee to an Employee Assistance Program (EAP)
When dealing with an alcoholic employee, referring them to an Employee Assistance Program (EAP) is a crucial step. EAPs are confidential and professional support services that assist employees in managing personal or work-related challenges that impact their well-being and job performance. The process of referring an employee to an EAP typically involves the following steps:
Recognizing the Signs:
Firstly, it's important to recognize the signs and symptoms of alcohol misuse. This includes performance and conduct issues, such as poor performance, tardiness, strained relationships with coworkers, isolation, or even intoxication while on duty. It's crucial to remember that these signs may also indicate other physical or mental health issues, so a diagnosis of alcohol use disorder should be left to treatment professionals.
Documenting Concerns:
Keep clear and detailed documentation of any concerns, including specific examples of the employee's behaviour and performance issues. This documentation will be important when discussing the issue with the employee and making a referral to the EAP.
Private Meeting:
Arrange a private and confidential meeting with the employee, away from coworkers. Approach the conversation with a questioning and non-accusatory tone. Express your concerns about their well-being and job performance, providing specific examples. Give the employee an opportunity to share their perspective and listen attentively.
Making the Referral:
During the meeting, suggest the EAP as a resource to help them address their challenges. Emphasize the confidentiality and support provided by the program. Offer information about the EAP process, including the availability of counselling services, assessment, and potential treatment options. It is important to note that the employee's participation in the EAP remains voluntary.
Follow-up and Support:
After the initial referral, maintain regular contact with the employee to show your support and encourage their engagement with the EAP. Remember to respect their privacy and avoid seeking confidential information about their interactions with the EAP. Focus on creating a supportive work environment that fosters a culture of well-being and encourages employees to seek help when needed.
By referring the alcoholic employee to an EAP, you can provide them with the necessary tools and support to address their challenges. This proactive approach not only helps the individual but also contributes to a healthier and more productive work environment for the entire organization.
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Understanding the legal obligations and rights of both parties
In the UK, employers have a legal duty of care towards their employees, meaning they must do everything reasonably in their power to support and protect workers' safety, health, and physical and mental wellbeing. This includes understanding the signs of alcohol and drug misuse or abuse to better support employees.
Employees must also take reasonable care of themselves and anyone who could be affected by their work. Employees with a drinking problem have the same right to support and confidentiality as those with other mental or physical health issues. Employers should encourage employees to seek help from their GP or a specialist agency and refer them to the organisation's occupational health service.
There are no employment laws that cover the consumption of alcohol at work in general terms. However, there are more specific laws for certain industries, such as the Transport and Works Act 1992 and the Road Traffic Act 1988, which make drinking during work hours illegal for jobs involving driving, operating machinery, or operating public transport.
The Equality Act 2010 states that a person suffering from poor mental health can be considered disabled if there is a 'substantial adverse effect' on their life, such as taking longer to complete tasks or reducing their ability to carry out normal day-to-day activities. While addiction to alcohol is not considered an impairment under the Equality Act 2010, impairments caused by alcohol addiction may amount to protected disabilities. For example, case law has held that depression caused by alcohol abuse could be considered a disability.
If an employee in a safety-critical role asks for help with alcohol misuse, they may need to be temporarily transferred to another job for safety reasons. Employers should also be aware that dismissing an employee for alcohol misuse without attempting to help them first may be considered unfair dismissal by an employment tribunal.
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Frequently asked questions
Some signs that an employee may be struggling with alcohol include frequent unplanned absences, a negative change in their mood and behaviour, attendance and performance issues, and smelling of alcohol.
If you suspect an employee is struggling with alcohol, refer to your company's drugs and alcohol policy. You should also speak to your supervisor or a human resources representative about your concerns. If you are a supervisor, you should meet with the employee privately and point out the concerning behaviours.
If an employee admits to having a drinking problem, you should encourage them to seek support from their GP or an alcohol advice agency. You should also facilitate time off where required to help their recovery. It is important to document your plan and continue to monitor the situation.
If an employee refuses to seek help, you should state with clarity that their refusal may result in disciplinary measures, including termination of employment. You may decide to follow either the capability or the disciplinary policy.











































